To improve customer care through excellence in Medical laboratory services

Customer focus continuous improvement

· Arsho service to go beyond customer Expectation and develop customer satisfaction,

· Ensure accessible and affordable service, take responsibility to manage requests/complaints first time every time

Accountability to Clients, supporters and all members of Arsho Lab by:

· Assuring a quality service, Raising a culture of performance excellence, Providing safe working conditions

· Assisting motivated members of Arsho lab to optimize their professional growth, Aspire to be leading company

Respect

· Acknowledge each specimen as part of a human being, Acknowledge our interdependence and support to each other and value everyone in the Arsho Lab family, Treat everyone fairly and consistently

Ethics

· Professionalism, Advocate our values of honesty & integrity, Conduct our business with good governance

· Be conscious of our social and environmental responsibility

Aspiration

· To build up the trust to our customer and clinicians “Arsho your reliable health partner”.